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Documentation

Roadmap

Objective: Ensure Efficient and Accurate Processing of FHIR Submissions

Job to Be Done:

  • Track the status of all submissions from SCNs in real-time.
  • Provide a visual representation of submission status.
  • Allow detailed views of individual submissions.

Widgets to Provide:

  1. Total Submissions

    • Widget Type: Counter
    • Purpose: Display the total number of FHIR documents received.
    • Details: Shows a dynamic count of all submissions to date.

  2. Pending Submissions

    • Widget Type: Counter
    • Purpose: Number of submissions currently being processed.
    • Details: Updated in real-time to reflect the current number of pending submissions.

  3. Accepted Submissions

    • Widget Type: Counter
    • Purpose: Number of submissions accepted.
    • Details: Displays the count of all accepted submissions to date.

  4. Rejected Submissions

    • Widget Type: Counter
    • Purpose: Number of submissions rejected.
    • Details: Shows the current count of rejected submissions.

  5. Submission Status Overview

    • Widget Type: Pie Chart
    • Purpose: Display the proportion of submissions in different statuses (e.g., Pending, Accepted, Rejected).
    • Details: Interactive segments to drill down into specific statuses.

  6. Submission Status Table with Filtering and Pivot Capabilities

    • Widget Type: Table
    • Purpose: List all submissions with detailed information such as Submission ID, SCN Name, Date Submitted, Status, and Errors (if any).
    • Details: Sortable and searchable with advanced filters for status, date range, SCN, and pivot table functionality to customize views.

  7. Submission Detail View

    • Widget Type: Modal / Popup
    • Purpose: Provide a detailed view of individual submissions when selected from the table or chart.
    • Details: Include information such as full submission data, error details, processing logs, and history of status changes.

  8. Recent Submissions List

    • Widget Type: List / Card View
    • Purpose: Display a list of the most recent submissions with key details.
    • Details: Quick access to the latest submissions and their status.

  9. Submission Error Summary

    • Widget Type: Bar Chart / Histogram
    • Purpose: Summarize and categorize common errors found in submissions.
    • Details: Drill down into specific error types for more detailed analysis.

Objective: Improve Data Quality and Error Resolution

Job to Be Done:

  • Identify and resolve errors in FHIR submissions promptly.
  • Provide detailed error reports and logs.
  • Track common errors and trends over time.

Widgets to Provide:

  1. Error Summary

    • Widget Type: Bar Chart / Pie Chart
    • Purpose: Display the distribution and frequency of different types of errors.
    • Details: Visual representation to quickly identify the most common errors.

  2. Detailed Error Log

    • Widget Type: Table
    • Purpose: List all errors with detailed information such as Submission ID, SCN Name, Date, Error Type, and Error Description.
    • Details: Sortable and searchable with filtering options for specific error types, dates, or SCNs.

  3. Submission Error Rate

    • Widget Type: KPI Card / Counter
    • Purpose: Display the percentage of submissions with errors.
    • Details: Provides an at-a-glance understanding of data quality and helps set targets for improvement.

  4. Top 5 Frequent Errors

    • Widget Type: List / Bar Chart
    • Purpose: Highlight the most frequent errors encountered in submissions.
    • Details: Focuses attention on the most critical issues that need resolution.

  5. SCN Error Comparison

    • Widget Type: Comparative Bar Chart / Heatmap
    • Purpose: Compare error rates and types across different SCNs.
    • Details: Identifies SCNs with higher error rates and helps target support and training efforts.

  6. Interactive Error Drill-Down

    • Widget Type: Table
    • Purpose: Allow users to drill down from summary charts into detailed error data.
    • Details: Provides a deeper understanding of specific errors and their contexts.

Objective: Enhance Communication and Coordination

Job to Be Done:

  • Set up real-time notifications for submission status changes.
  • Facilitate better communication within the QE team and with SCNs.
  • Keep SCNs informed about the status of their submissions.

Widgets to Provide:

  1. Real-Time Notification Panel

    • Widget Type: Notification Panel / Alert Box
    • Purpose: Display real-time alerts for submission status changes.
    • Details: Includes notifications for status updates such as Pending, Accepted, Rejected, and Error Occurred. Customizable alert settings based on user preferences.

  2. SCN Communication Hub

    • Widget Type: Messaging Interface / Communication Portal
    • Purpose: Enable direct communication between the QE team and SCNs.
    • Details: Provides a platform for sending and receiving messages, sharing updates, and resolving issues collaboratively.

  3. Submission Status Email Alerts

    • Widget Type: Email Notification System
    • Purpose: Automatically send email updates to SCNs about the status of their submissions.
    • Details: Configurable to send alerts for different statuses and changes, ensuring SCNs are always informed.

  4. SCN Status Dashboard

    • Widget Type: Personalized Dashboard for SCNs
    • Purpose: Allow SCNs to monitor the status of their submissions in real-time.
    • Details: Displays submission status, error notifications, and any required actions. Interactive and user-friendly interface.

  5. Collaborative Issue Tracker

    • Widget Type: Issue Tracking System
    • Purpose: Track and manage issues or queries raised by SCNs.
    • Details: Allows SCNs to report problems and QE team to provide updates and resolutions. Tracks the progress and status of each issue.

  6. SCN Feedback Form

    • Widget Type: Feedback Form / Survey
    • Purpose: Collect feedback from SCNs about the submission process and communication effectiveness.
    • Details: Enables continuous improvement based on SCN inputs and suggestions.

  7. Real-Time Chat Support

    • Widget Type: Live Chat Interface
    • Purpose: Provide instant support and answers to SCNs regarding their submissions.
    • Details: Enables real-time conversations between SCNs and QE team members for quick resolution of queries and issues.

Objective: Improve Data Quality and Error Resolution (Duplicate Section)

Job to Be Done:

  • Identify and resolve errors in FHIR submissions promptly.
  • Provide detailed error reports and logs.
  • Track common errors and trends over time.

Widgets to Provide:

  1. Error Summary

    • Widget Type: Bar Chart / Pie Chart
    • Purpose: Display the distribution and frequency of different types of errors.
    • Details: Visual representation to quickly identify the most common errors.

  2. Detailed Error Log

    • Widget Type: Table
    • Purpose: List all errors with detailed information such as Submission ID, SCN Name, Date, Error Type, and Error Description.
    • Details: Sortable and searchable with filtering options for specific error types, dates, or SCNs.

  3. Submission Error Rate

    • Widget Type: KPI Card / Counter
    • Purpose: Display the percentage of submissions with errors.
    • Details: Provides an understanding of data quality and helps set targets for improvement.

  4. Top 5 Frequent Errors

    • Widget Type: List / Bar Chart
    • Purpose: Highlight the most frequent errors encountered in submissions.
    • Details: Focuses attention on the most critical issues that need resolution.

  5. SCN Error Comparison

    • Widget Type: Comparative Bar Chart / Heatmap
    • Purpose: Compare error rates and types across different SCNs.
    • Details: Identifies SCNs with higher error rates and helps target support and training efforts.

  6. Interactive Error Drill-Down

    • Widget Type: Table
    • Purpose: Allow users to drill down from summary charts into detailed error data.
    • Details: Provides a deeper understanding of specific errors and their contexts.

  7. Recent Error Notifications

    • Widget Type: Notification Panel / Alert Box
    • Purpose: Provide real-time alerts for newly identified errors.
    • Details: Ensures prompt attention and action on new issues as they arise.