How to Get Help for 1115 Waiver Project

Tech by Design Hub

The Tech by Design Hub is a custom developed user interface (UI) that was created to give insight into the transformation and exchange of messages sent by qualifying entities (QEs) by way of Tech by Design. The goal of the Hub is to provide anyone using this service with self-service capability and insight into what happened with their messages when they entered into the Tech by Design eco-system. The Hub has been developed “in the open” as much as possible in order to make all functionality both known and discoverable, in an effort to be transparent with the flow through the system.

Note that information is readily available via the Hub UI, but using the interface presents challenges for monitoring and alerting - as most user interfaces do. It is recommended that the QEs needing more regular insight utilize the Tech by Design Hub APIs to pull information in order to build out the reports, monitoring, or alerting that suits their business requirements most effectively.

Links

There is a site that contains more information for 1115 Waiver process through the Tech by Design Hub here.
There is Swagger documentation regarding the API that can be found here.
The Tech by Design Help Desk repository offers forum style help that is useful for QEs in this endeavor. See this discussion as an example of working with a QE on getting programmatic access.
- Specific items:
  - QEs looking to provide evidence of data quality feedback to SCN partner(s), use this Data Quality tab.
  - For QEs wanting to monitor for issues and errors that should be reported to NYeC, see this tab.

Flowchart

Below is a flowchart that will help you with decision-making for help around the 1115 Waiver project.

flowchart TD A["Start"] --> B{"Are you having a connection issue?"} & D{"Are you looking for the status of messages?"} & F{"Looking for additional documentation and FAQs?"} B --> C["Confirm the endpoints ou are sending to: API Endpoints (techbd.org)"] D --> E["Look at Needs Attention (techbd.org) for a high level view of data sent per QE"] F --> G["Go to: Technology by Design Overview (techbd.org) or tech-by-design/help-desk-non-phi Frequently Asked Questions · Discussions · GitHub"] C -- Correct --> I["Check current endpoint status: Health Information (techbd.org)
"] C -- Incorrect --> n4["Update endpoint and resend"] E --> J["Need more information"] G --> K["If you have a question you don't find an answer to, open a New Discussion"] I -- Known Issue --> Y["Subscribe to updates and you'll be notifited when the incident is resolved"] I -- No Known Issue --> X["Open Ticket"] K --> Z["End"] J -- Yes --> n5["Look at FHIR Interactions via HTTPs (techbd.org) to find more in depth intomation. You'll be able to see specific errors here"] J --> n7["Reach out to the QE if no messages have been sent"] & n8["Reach out to NYeC if messages have been sent without errors"]

Search results